How can a user in an organization find and add a shared feature layer to a new web map in ArcGIS Online?

To find and add a shared feature layer to a new web map in ArcGIS Online, the appropriate method is to search for the layer in My Content. My Content is a specific section within an organization's ArcGIS Online account where users can access all their own shared items, including layers, maps, and other content they have created or added.

When a user wants to leverage shared resources like feature layers, it is often that they create or have shared layers available in this personal collection. By navigating to My Content, users can efficiently manage and locate the layers they need, ensuring that they are selecting from content that is directly associated with their account.

In contrast, searching in My Favorites would only show items that a user has marked as favorites, which may not include all the necessary shared layers. The Search For Layers drop-down menu is more suited for searching across the wider organization for layers that are not necessarily saved in a user’s content area, making it less straightforward if the specific user is looking for items they’ve interacted with. Lastly, using the Add button to add a layer from a file pertains to uploading new content rather than accessing shared layers, which is not the intended process for adding existing feature layers to a web map.